1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the website function, remember your preferences, and provide analytics information.

2. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner powered by OneTrust. This allows you to:

  • Accept all cookies
  • Reject all non-essential cookies
  • Customise your preferences by category

You can update your preferences at any time by clicking the 'Cookie Settings' link in the footer of our website.

3. Categories of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. No consent is required. They include:

  • Shopping cart and checkout functionality
  • Security and fraud prevention
  • Session management
  • Cookie consent preferences (OneTrust)

b) Performance and Analytics Cookies

These cookies collect data about how visitors interact with our website, including pages visited and time spent on site. This data is used in aggregated form and may include pseudonymous identifiers. See our Privacy Policy for details of how analytics data is handled. Providers include:

  • Google Analytics — page views, session duration, traffic sources
  • Shopify Analytics — e-commerce performance data

c) Functional Cookies

These enable enhanced functionality and personalisation, such as:

  • Remembering your region or language preferences
  • Storing recently viewed products

d) Targeting and Advertising Cookies

These are used to deliver relevant advertising and measure campaign effectiveness. Providers may include:

  • Google Ads and Google Marketing Platform
  • Meta Pixel (Facebook/Instagram advertising)
  • Klarna (payment option display and personalisation)

4. Third-Party Cookies

Some cookies on our website are set by third parties including Shopify Payments, PayPal, Klarna, and advertising platforms. These third parties have their own cookie policies which we recommend you review.

5. How to Control Cookies via Your Browser

Most browsers allow you to view and delete cookies, block cookies from specific sites, or block all third-party cookies. For guidance:

6. Changes to This Policy

This cookie policy was last updated on 2 June 2026. We may update it periodically. Material changes will be notified via our cookie consent banner.

7. Contact Us

Email: support@shopdimplex.com
Website: shopdimplex.com